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Privacy Policy

Last updated 27 February 2024

This Privacy Policy covers our collection and use of your personal information.

We may update our Privacy Policy from time to time, in which case we will update the link to the Privacy Policy on our website.

This Privacy Policy applies to:

1. Our products and services

2. General marketing communications and form submissions

 

This Privacy Policy covers:

  • what personal information we may collect
  • how we collect your personal information
  • the purposes for which we may use the information we collect
  • how long we keep your personal information
  • where we store your personal information
  • when and why we may share your information with others
  • your rights and responsibilities
  • complaints about privacy
  • how to contact us

This policy has been written in accordance with the Australian Privacy Act and the Australian Privacy Principles contained therein.

What personal information we may collect about you (and how we collect it)

We may collect personal information about you from the following people or sources:

1. Products and Services

Students
From You

We do not collect any information directly from you.

From other authorised services at your school used by you

Saasyan’s services integrate with authorised systems and services at your school (such as identity, firewall, collaboration and learning management systems) used by you which will provide the following information about you so that we can provide our services:

  • your first and last names
  • your login name
  • name of your school
  • your classes and year groups
  • your web activity using the school provided internet access (including searches, website visits and watched videos)
  • alerts based on the alert settings of your school which are triggered by emails, chats, images and documents used or stored on school provided services (such as on Microsoft 365 and Google Workspace)
From our website

When you visit our website, it will automatically collect some information about you:

  • your use of the website
  • details about your device (for example, your internet (IP) address, your location and the type of browser that you use, and its identity in the form of a “cookie”). 
School staff
From You

If you are procuring services on behalf of your school, we will collect some of your personal information (e.g. first and last names, job title, school name and address, email address, phone number, and billing details) when we sign your school up to our services.

From other authorised services at your school used by you

Saasyan’s services integrate with authorised systems and services at your school (such as identity, firewall, collaboration and learning management systems) used by you which will provide the following information about you so that we can provide our services:

  • your first and last names
  • your login name
  • name of your school
  • your classes and year groups

If the school has optionally selected to use our service to monitor staff as well as students, then:

  • your web activity using the school provided internet access (including searches, website visits and watched videos)
  • alerts based on the alert settings of your school which are triggered by emails, chats, images and documents used or stored on school provided services (such as on Microsoft 365 and Google Workspace)
From our website

When you visit our website, it will automatically collect some information about you:

  • your use of the website
  • details about your device (for example, your internet (IP) address, your location and the type of browser that you use, and its identity in the form of a “cookie”).

2. General marketing and form submissions

We may collect the following types of information through forms on our website or on other third party platforms.

  • Contact Information: This includes your name, email address, phone number, and any other contact details you provide 
  • Professional Information: This may include your job title, company name, industry, and other professional details. 
  • Any additional information you choose to provide voluntarily.

 

The purposes for which we may use the information we collect

1. Products and Services

We use your information only as instructed by your school to provide our services.

We may need to use, collect, store and process your information as outlined below:

Students
For the purpose of providing services as required by our contract with your school:

We will use the information that we have collected about you to:

  • enable authorised school staff to grant or deny access to websites and applications
  • provide authorised school staff with details regarding your online activity that has been flagged with an alert (based on the alert settings of your school)
  • provide authorised school staff with reports of your overall online activities
  • maintain and improve our services. For example, we can use statistical information about the relevance of an alert to help increase accuracy. Such information will only ever be used on a grouped basis so that you (or your classmate) will never be identified individually;

 

School staff
For the purpose of providing services as required by our contract with your school:

If the school has optionally selected to use our service to monitor staff as well as students, then:

We will use the information that we have collected about you to:

  • enable authorised school staff to grant or deny access to websites and applications
  • provide authorised school staff with details regarding your online activity that has been flagged with an alert (based on the alert settings of your school)
  • provide authorised school staff with reports of your overall online activities
  • maintain and improve our services. For example, we can use statistical information about the relevance of an alert to help increase accuracy. Such information will only ever be used on a grouped basis so that you (or your classmate) will never be identified individually;
For the management and administration of our contract:

We will use the information that we have collected about you to provide our services, and to carry out administrative tasks such as managing our relationship with your school and for billings and invoicing purposes, as may be necessary in order to perform our contract with your school.

For marketing purposes and our legitimate business interests:

We will also use the information to communicate with you where we have a legitimate interest to do so – for example, sending you information about new learning resources and products that are being made available. You can opt out of receiving such communications at any time by clicking the unsubscribe link or following the instructions in the email.

 

2. General marketing and form submissions


We may use the information collected through form submissions for the following purposes:

  • To contact you regarding the products or services you have shown interest in.
  • To provide you with information, offers, and updates about our products or services.
  • To improve our products, services, and marketing efforts.
  • To comply with legal requirements and obligations.

How long we keep your personal information for and where we store it

1. Products and services

We will keep your information while you are an active user of our services and, provided your school continues to hold a subscription, we may keep it for up to 3 months to enable you to reactivate your account.

Data is stored in Sydney Australia by Amazon Web Services.

We do not use any third-party services (domestic or international) to process our data.

 

2. General marketing and form submissions

We will keep the information collected in forms used across Saasyan’s website and other third party platforms indefinitely.

When and why we may share your information with others

We may need to use your information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend our legal rights.

We may also use or transfer your information to a successor entity in the event that we sell or transfer all or a portion of our business or assets (including in the event of a merger, reorganisation, spin-off, dissolution or liquidation) and we will endeavour to ensure that the successor entity applies this policy to such information.

We will keep your personal information safe and will not give it to any third party except as explained in this policy or where we are allowed to do so by law.

Other than as described above, we will not disclose personal information for business purposes to other third parties. 

We do not sell personal information.

Your rights and responsibilities

You need to ensure your username and passwords are kept safe and you advise us if your account has been accessed without permission. You should also advise us of any changes to your personal information that you have provided to us as it is essential that your personal information is accurate, complete, and up-to-date in order for us to provide our services to you.

You may have the right to ask us to:

  • give you a copy of your personal information that we have collected
  • update or correct any personal information about you that is incorrect
  • stop collecting your personal information
  • remove your personal information from our records

Marketing Communications

If you receive marketing communications from us, you have the option to “unsubscribe” by clicking the link in the relevant email or by contacting us.

For all requests, please email us at hello@saasyan.com.

 

Coolies and Tracking

We may use cookies and similar tracking technologies to collect information automatically when you visit our website or interact with our LinkedIn lead generation form. You can manage your cookie preferences through your web browser settings.

Complaints about privacy 

If you have any complaints in relation to this Privacy Policy or privacy practice, please email us at hello@saasyan.com.

If you lodge a complaint with us, we will respond promptly, and then determine what action needs to be taken (if any) to resolve the complaint. We will respond to your complaint within the shorter of 20 working days or 30 calendar days (or as otherwise required by law).

You also have the right to make a complaint to the Office of the Australian Information Commissioner at enquiries@oaic.gov.au or by telephone on 1300 363.

We will not discriminate against you for exercising any of your rights.

How to contact us

  • office location: 1 Sussex Street, Sydney NSW 2000 Australia
  • email: hello@saasyan.com  
  • phone: AUS +61 2 80016632