Frequently Asked Questions
How long does it take for the IP-User-ID mapping to be available on the Palo Alto Networks next-generation firewall after a device is connected to the network?
The IP-User-ID mapping will be available on the Palo Alto Networks next-generation firewall in less than three seconds after a device is connected to the network.
Saasyan Advance is licensed per named user per year. The number of devices per user is not restricted.
A single Saasyan Advance virtual appliance can support up to 20,000 named users or devices.
Saasyan Advance virtual appliances are available for VMware vSphere, Microsoft Hyper-V and Linux KVM environments.
The Saasyan Advance virtual appliance requires one vCPU, 2GB RAM and 16GB HDD.
Data is collected continuously from the firewall and aggregated with other sources of info such as active directory, the words and phrases dictionary, and third party APIs before it’s stored in the data warehouse. This aggregation process can happen as frequently as every 20 minutes.
The data is backed up once a day and kept for a month.
Data is retained and kept online for a rolling 12 months.
Yes, data can be exported on demand at a rate of $5 per GB exported.
Teachers or any nominated email address will receive an alert email depending on the alert notification setting. Alerts can be sent immediately, relative to the cohort, recurring or as a daily email digest. Please see the Assure documentation for further details.
Yes, a backup is captured automatically before and after an override rule creation.
Yes, users with appropriate permissions can export the data to Excel (CSV) or to a PDF.
Web access rules can be used to ‘allow’ access to a base URL or a web category whereas ‘deny’ rules can be used to deny access to a base URL, a web category or the whole Internet.
The Saasyan Assure virtual appliance requires two vCPUs, 6GB RAM and 32GB HDD.
Saasyan Tempus is licensed per named user per year.
Saasyan Tempus requires access to the school’s Microsoft 365 / Azure AD environment and read-only access to a database table/view that provides it with the following dataset from the school management system:
User_ID: A unique ID identifying the student/teacher
Username: AD login name of the student/teacher
Period: The period name
Date: Date of the timetable entry
Start_Time: Start time of the timetable entry
End_Time: End time of the timetable entry
Classcode (or equivalent): Class Code
Teachercode (or equivalent): Teacher Code
Classroomcode (or equivalent): Classroom Code
Saasyan Tempus virtual appliances are available for VMware vSphere, Microsoft Hyper-V, and Linux KVM environments.
The Saasyan Tempus virtual appliance requires one vCPU, 2GB RAM and 16GB HDD.